Terms of sale and license
These terms apply when you download or use Endpoint Log Monitor ("the Software") or buy a paid license (Pro, Team or Enterprise). IntelliReport LLC, Houston, Texas ("we") provides the Software. By using it you agree to these terms.
1. Free version
You may install and use the free version at no charge, for any lawful purpose including in a business, on any number of computers. It has no expiry. You may not sell, rent or redistribute it, or remove our notices.
2. Paid licenses: Pro, Team and Enterprise
A paid license unlocks the additional (Pro) features in the Software. It is licensed per technician: each person who uses the paid features needs a seat. Pro is for 1 to 19 technicians, Team for 20 to 49 and Enterprise for 50 or more. A seat lets that person scan any number of computers. The number of seats and the expiry date are in your license key.
A paid license lasts one year from purchase. It does not renew automatically and we do not charge your card again unless you choose to renew. We email a reminder before it expires with a link to renew.
3. License keys
A license key is for the organization it was issued to. You may not share it outside that organization, publish it or use more seats than you bought. If a key expires, the paid features keep working for 30 more days, then the Software runs as the free version. The Software checks the key on your computer and does not contact us.
4. Prices, payment and tax
Prices are listed on our pricing page in US dollars. Payments are processed by Stripe, which acts as the seller of record for online orders and collects sales tax where it applies. Your receipt may show Stripe's Link service as the seller. Team and Enterprise pricing is set by the number of technicians. Discount codes apply to the period stated with the code.
5. Refunds
See the refund policy.
6. Your data
The Software reads log files and event logs on computers you choose. It does not send that information to us. See the privacy policy.
7. Your responsibility
You are responsible for having permission to read the computers you scan and for the credentials you enter. The Software includes actions that can change a computer, such as restarting a service or starting a client scan. Use them with the same care as any administration tool.
8. No warranty
The Software and its knowledge base are provided "as is". Troubleshooting suggestions are guidance, not a guarantee that a problem will be fixed. We don't promise that the Software is error-free or fits a particular purpose.
9. Limit of liability
To the extent the law allows, our total liability for any claim relating to the Software is limited to the amount you paid us for it in the 12 months before the claim, and we are not liable for lost profits, lost data or indirect damages.
10. Support
Support is by email at support@intellireportsoftware.com, with a reply within 24 hours.
11. Trademarks
Microsoft, Configuration Manager and Intune are trademarks of the Microsoft group of companies. The Software is independent and is not affiliated with or endorsed by Microsoft.
12. Changes and law
We may update these terms. The version on this page on the day you buy applies to that purchase. These terms are governed by the laws of the State of Texas.
Questions about these terms: support@intellireportsoftware.com.